Specifications
Material: Ferritic 430 Stainless SteelProcess: Precision polishing, mirror finish
Design: One-piece molding, deepened spoon head
Features: Smooth edges, lip-safe, large capacity
Surface Treatment: Mirror polish, easy to clean
Key Benefits
1. Food-Grade Material Safety
Made from ferritic stainless steel 430 material, food-contact safe with strong corrosion resistance, healthy and durable. Lower chromium content than regular stainless steel, with better comprehensive anti-corrosion performance than 304 stainless steel. Non-molding, non-bacterial, rust-resistant, ensuring food contact safety.2. Mirror Polishing Process
Precision polishing process creates perfect mirror surface effect. Not only enhances visual texture but more importantly provides smooth surface that's easy to clean without residue accumulation. High-quality polishing ensures long-lasting brightness even after extended use.3. One-Piece Comfortable Design
One-piece molding process provides comfortable grip with seamless connection ensuring hygienic safety. Edges are carefully polished for smoothness that won't cut lips, ensuring safe and reliable use. Ergonomic design offers comfortable grip without fatigue during extended use.4. Thickened Durable Structure
All-steel construction with thickened material design ensures product durability and stability. Compared to ordinary utensils, it's more substantial and deformation-resistant, withstanding frequent daily use. High-temperature sterilizable, suitable for various cleaning methods.5. Deepened Large Capacity Head
Spoon head features deepened design for larger single-serving capacity, better satisfying appetite needs. Suitable for enjoying soups, porridge, rice, and various foods. Deep design reduces spillage for more elegant and relaxed dining experience.About Zhang Xiaoquan
Founded in 1628, Zhang Xiaoquan boasts over 390 years of heritage, beginning with scissor manufacturing and evolving into one of China's most recognized knife and scissor brands. Zhang Xiaoquan preserves traditional craftsmanship essence while integrating modern technology, committed to providing consumers with quality kitchenware products.Shipping Policy Summary
We currently offer delivery within Australia only. Orders are shipped from our Sydney warehouse using various courier services.
Key Shipping Information:
- Orders are processed within 1-2 business days after receiving your order.
- Free shipping on orders over AUD $59 (excludes remote areas).
- Shipping fees start at AUD $6.99 for orders under AUD $59.
- Standard Delivery: 3-7 business days*
- Knife products in Queensland require identity verification before shipping.
*Delivery times are estimates and may vary depending on location and courier availability.
For detailed shipping rates, delivery times, and special conditions, please visit our Shipping Policy page.
For any shipping inquiries, please contact our Customer Service Team at support@zhangxiaoquan.au
- Returns must be authorized with a Return Authorization (RA) number.
- If you are not satisfied with your purchase, you may request a return and refund within 30 days of receiving the product.
- Defective Products: If the item is damaged or defective (including manufacturing defects or quality issues), you are eligible for a full refund, including the product price and original shipping costs. We will also cover the return shipping fees.
- Customers are responsible for a $5 (Australian Dollars) return shipping fee per return.
- Original shipping costs will not be refunded for returns after product receipt unless the item is defective or incorrect.
- Items must be unused and in original packaging.
- Certain items such as Unsealed items, clearance products, and Discontinued items are non-returnable.
- If you wish to exchange your item for a different size or model, please indicate your preference when contacting us. We will guide you through the exchange process. Please note that all shipping fees, including return and reshipment costs, will be the responsibility of the customer.
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Once we receive your returned item(s) and verify their condition, we will process your refund within 1-2 business days. Refunds will be issued to the original payment method used for purchase. The time for refunds to appear in your account varies by payment method:
- Credit Cards: 5-10 business days
- PayPal: 3-5 business days
- Other payment methods: processing time may vary
- For more details, please visit our Refund Policy page.