产品描述
发货详情
退款政策
这款重型无涂层纯铁锅，专为世代传承而设计，让您体验传统、健康的烹饪方式。
产品规格
- 材质：纯碳钢（精铁）
- 手柄：实心榉木，铆钉加固
- 尺寸：直径24cm，深度5.5cm
- 锅底：2.3mm特厚锅底，防止变形
产品优势
- 健康无化学添加的烹饪：100%无涂层表面意味着您直接在纯铁上烹饪，而非合成涂层。
- 不会翘曲或变形：2.3mm的特厚锅底确保锅身即使在高温下也能保持平整和稳定。
- 卓越的保温性能：厚实的铁质结构具有极佳的保温性，让您每次都能获得完美、均匀的炙烤效果。
- 越用越不粘：随着您的使用，锅具会形成一层天然耐用的不粘油膜，且效果会随时间越来越好。
- 经久耐用，可传世：极其耐用和耐磨，这是一款真正的传世锅具，您可以搭配任何厨具使用。
关于张小泉
始创于1628年，近400年来我们一直致力于完善刀剪的锻造工艺。从传统剪刀到现代厨房工具，我们为您提供值得信赖的品质。Shipping Policy Summary
We currently offer delivery within Australia only. Orders are shipped from our Sydney warehouse using various courier services.
Key Shipping Information:
- Orders are processed within 1-2 business days after receiving your order.
- Free shipping on orders over AUD $59 (excludes remote areas).
- Shipping fees start at AUD $6.99 for orders under AUD $59.
- Standard Delivery: 3-7 business days*
- Knife products in Queensland require identity verification before shipping.
*Delivery times are estimates and may vary depending on location and courier availability.
For detailed shipping rates, delivery times, and special conditions, please visit our Shipping Policy page.
For any shipping inquiries, please contact our Customer Service Team at support@zhangxiaoquan.au
- Returns must be authorized with a Return Authorization (RA) number.
- If you are not satisfied with your purchase, you may request a return and refund within 30 days of receiving the product.
- Defective Products: If the item is damaged or defective (including manufacturing defects or quality issues), you are eligible for a full refund, including the product price and original shipping costs. We will also cover the return shipping fees.
- Customers are responsible for a $5 (Australian Dollars) return shipping fee per return.
- Original shipping costs will not be refunded for returns after product receipt unless the item is defective or incorrect.
- Items must be unused and in original packaging.
- Certain items such as Unsealed items, clearance products, and Discontinued items are non-returnable.
- If you wish to exchange your item for a different size or model, please indicate your preference when contacting us. We will guide you through the exchange process. Please note that all shipping fees, including return and reshipment costs, will be the responsibility of the customer.
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Once we receive your returned item(s) and verify their condition, we will process your refund within 1-2 business days. Refunds will be issued to the original payment method used for purchase. The time for refunds to appear in your account varies by payment method:
- Credit Cards: 5-10 business days
- PayPal: 3-5 business days
- Other payment methods: processing time may vary
- For more details, please visit our Refund Policy page.
