产品描述
发货详情
退款政策
优质重量设计，坚固耐用结构，完美适应各种用餐环境。一双用几年，品质看得见。
特点
* 专业级铁木材质* 12道手工打磨防滑表面
* 25厘米人体工学长度
* 精确配对，左右对称
* 重型加固设计
规格
长度：25厘米重量：每双22克 - 专业级稳定性
颜色：深棕色
主要优势
1. 专业稳定性
加重设计和平衡结构，提供专业级控制力，不易滑动翻转。
2. 优质构造
铁木材质确保卓越耐用性和持久表现，不易断裂变形。
3. 增强控制力
优化重量分布和防滑表面处理，确保精准夹取食物，不易脱手。
4. 持久性能
可放入洗碗机，对磨损和水损伤有极强抵抗力，长期使用依然如新。
5. 可持续选择
耐用结构和环保材料，提供长期可持续使用体验，减少更换频率。
关于张小泉
始于1628年，390年匠心传承。传统技艺与现代科技完美结合，深受家庭和专业厨师信赖。Shipping Policy Summary
We currently offer delivery within Australia only. Orders are shipped from our Sydney warehouse using various courier services.
Key Shipping Information:
- Orders are processed within 1-2 business days after receiving your order.
- Free shipping on orders over AUD $59 (excludes remote areas).
- Shipping fees start at AUD $6.99 for orders under AUD $59.
- Standard Delivery: 3-7 business days*
- Knife products in Queensland require identity verification before shipping.
*Delivery times are estimates and may vary depending on location and courier availability.
For detailed shipping rates, delivery times, and special conditions, please visit our Shipping Policy page.
For any shipping inquiries, please contact our Customer Service Team at support@zhangxiaoquan.au
- Returns must be authorized with a Return Authorization (RA) number.
- If you are not satisfied with your purchase, you may request a return and refund within 30 days of receiving the product.
- Defective Products: If the item is damaged or defective (including manufacturing defects or quality issues), you are eligible for a full refund, including the product price and original shipping costs. We will also cover the return shipping fees.
- Customers are responsible for a $5 (Australian Dollars) return shipping fee per return.
- Original shipping costs will not be refunded for returns after product receipt unless the item is defective or incorrect.
- Items must be unused and in original packaging.
- Certain items such as Unsealed items, clearance products, and Discontinued items are non-returnable.
- If you wish to exchange your item for a different size or model, please indicate your preference when contacting us. We will guide you through the exchange process. Please note that all shipping fees, including return and reshipment costs, will be the responsibility of the customer.
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Once we receive your returned item(s) and verify their condition, we will process your refund within 1-2 business days. Refunds will be issued to the original payment method used for purchase. The time for refunds to appear in your account varies by payment method:
- Credit Cards: 5-10 business days
- PayPal: 3-5 business days
- Other payment methods: processing time may vary
- For more details, please visit our Refund Policy page.
