产品描述
发货详情
退款政策
用这款耐用且天然的竹制砧板升级您的厨房，它旨在让您的日常备餐更加洁净与安全。
产品规格
- 材质：100%天然整竹
- 尺寸 (长 x 宽): 40x28cm
- 厚度：18mm
- 表面处理：天然，无油漆或蜡
产品优势
- 不开裂、不变形：由单块实心竹材制成，比拼接而成的砧板耐用得多。
- 保持台面清洁：巧妙的内置防溢凹槽可收集水果和肉类的汁液，防止弄脏台面。
- 确保食物安全：砧板表面完全天然，不含任何化学涂层，确保您的食物纯净无污染。
- 易于存放：设有便捷的悬挂孔，便于风干并节省宝贵的台面空间。
- 不伤刀刃：坚固而有韧性的竹制表面有助于让您的刀刃持久锋利。
关于张小泉
始创于1628年，近400年来我们一直致力于完善刀剪的锻造工艺。从传统剪刀到现代厨房工具，我们为您提供值得信赖的品质。Shipping Policy Summary
We currently offer delivery within Australia only. Orders are shipped from our Sydney warehouse using various courier services.
Key Shipping Information:
- Orders are processed within 1-2 business days after receiving your order.
- Free shipping on orders over AUD $59 (excludes remote areas).
- Shipping fees start at AUD $6.99 for orders under AUD $59.
- Standard Delivery: 3-7 business days*
- Knife products in Queensland require identity verification before shipping.
*Delivery times are estimates and may vary depending on location and courier availability.
For detailed shipping rates, delivery times, and special conditions, please visit our Shipping Policy page.
For any shipping inquiries, please contact our Customer Service Team at support@zhangxiaoquan.au
- Returns must be authorized with a Return Authorization (RA) number.
- If you are not satisfied with your purchase, you may request a return and refund within 30 days of receiving the product.
- Defective Products: If the item is damaged or defective (including manufacturing defects or quality issues), you are eligible for a full refund, including the product price and original shipping costs. We will also cover the return shipping fees.
- Customers are responsible for a $5 (Australian Dollars) return shipping fee per return.
- Original shipping costs will not be refunded for returns after product receipt unless the item is defective or incorrect.
- Items must be unused and in original packaging.
- Certain items such as Unsealed items, clearance products, and Discontinued items are non-returnable.
- If you wish to exchange your item for a different size or model, please indicate your preference when contacting us. We will guide you through the exchange process. Please note that all shipping fees, including return and reshipment costs, will be the responsibility of the customer.
-
Once we receive your returned item(s) and verify their condition, we will process your refund within 1-2 business days. Refunds will be issued to the original payment method used for purchase. The time for refunds to appear in your account varies by payment method:
- Credit Cards: 5-10 business days
- PayPal: 3-5 business days
- Other payment methods: processing time may vary
- For more details, please visit our Refund Policy page.
