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Privacy Policy

Privacy Policy

Effective Date: October 2024


Introduction

This Privacy Policy explains how BEA-VITALITY PTY LTD ACN 664 713 624, trading as Zhang Xiaoquan Australia ("Zhang Xiaoquan Australia," "we," "us," or "our"), collects, uses, and shares your personal information. This policy applies to information we collect when you use our website (https://zhangxiaoquan.au), mobile applications, or other online services (collectively, the "Services"), or when you otherwise interact with us.

Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, postal address, phone number.
  • Payment Information: Credit card details, bank account information.
  • Account Information: Username, password, purchase history.
  • Device and Browser Information: IP address, device type, browser type, operating system.
  • Usage Information: Pages visited, products viewed, time spent on the site.
  • Location Information: General location based on IP address.
  • Communications: Customer service interactions, survey responses.

How We Collect Information

We collect information in several ways:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through our Services.
  • From third parties, such as our business partners and service providers.

Use of Cookies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies.

How We Use Your Information

We use your information for various purposes, including:

  • Processing and fulfilling your orders.
  • Providing customer service.
  • Sending you marketing communications.
  • Improving our Services.
  • Detecting and preventing fraud.
  • Complying with legal obligations.

Sharing Your Information

We may share your information with:

  • Service providers who perform services on our behalf.
  • Business partners for joint marketing efforts.
  • Legal authorities when required by law or to protect our rights.

Your Privacy Choices

You have several choices regarding your personal information:

  • Update your account information by logging into your account.
  • Opt-out of marketing communications by following the unsubscribe instructions in our emails.
  • Disable cookies through your browser settings.

Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Children's Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal information from children under 16.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@zhangxiaoquan.au.


Your Rights Under Australian Privacy Law

Under the Australian Privacy Principles, you have the right to:

  • Access your personal information.
  • Correct your personal information.
  • Request deletion of your personal information.
  • Complain about a breach of the Australian Privacy Principles.

To exercise these rights, please contact us using the details provided above.