Specifications
- Set Includes: Cleaver Knife, Chef Knife, Paring Knife, Kitchen Shears, Sharpening Rod, and Wood Block.
- Blade Material: High-performance 30Cr13 Stainless Steel
- Handle Material: Comfortable non-slip ABS and PP
- Knife Block: Solid natural wood
Benefits
- Every Tool You Need: From chopping vegetables to slicing fruit, this complete set has you covered for any kitchen task.
- Lasting Sharpness: The durable steel blades resist rust and stay sharp, with a sharpening rod included to easily maintain the edge.
- Comfortable Control: Ergonomic handles provide a secure and comfortable grip, reducing hand fatigue during food prep.
- Safe & Tidy Storage: The solid wood block keeps your knives protected and your countertop organized and clutter-free.
- Built for Daily Use: Crafted for durability and strength, this reliable knife set is made to handle everyday cooking with ease.
About Zhang Xiaoquan
Founded in 1628, we have been perfecting the craft of blades and scissors for nearly 400 years. From traditional scissors to modern kitchen tools, we deliver quality you can trust.```
Shipping Policy Summary
We currently offer delivery within Australia only. Orders are shipped from our Sydney warehouse using various courier services.
Key Shipping Information:
- Orders are processed within 1-2 business days after receiving your order.
- Free shipping on orders over AUD $59 (excludes remote areas).
- Shipping fees start at AUD $6.99 for orders under AUD $59.
- Standard Delivery: 3-7 business days*
- Knife products in Queensland require identity verification before shipping.
*Delivery times are estimates and may vary depending on location and courier availability.
For detailed shipping rates, delivery times, and special conditions, please visit our Shipping Policy page.
For any shipping inquiries, please contact our Customer Service Team at support@zhangxiaoquan.au
- Returns must be authorized with a Return Authorization (RA) number.
- If you are not satisfied with your purchase, you may request a return and refund within 30 days of receiving the product.
- Defective Products: If the item is damaged or defective (including manufacturing defects or quality issues), you are eligible for a full refund, including the product price and original shipping costs. We will also cover the return shipping fees.
- Customers are responsible for a $5 (Australian Dollars) return shipping fee per return.
- Original shipping costs will not be refunded for returns after product receipt unless the item is defective or incorrect.
- Items must be unused and in original packaging.
- Certain items such as Unsealed items, clearance products, and Discontinued items are non-returnable.
- If you wish to exchange your item for a different size or model, please indicate your preference when contacting us. We will guide you through the exchange process. Please note that all shipping fees, including return and reshipment costs, will be the responsibility of the customer.
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Once we receive your returned item(s) and verify their condition, we will process your refund within 1-2 business days. Refunds will be issued to the original payment method used for purchase. The time for refunds to appear in your account varies by payment method:
- Credit Cards: 5-10 business days
- PayPal: 3-5 business days
- Other payment methods: processing time may vary
- For more details, please visit our Refund Policy page.