Privacy policy
Last Updated: January 23, 2025
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the zhangxiaoquan.au website. This Privacy Policy explains how BEA-VITALITY PTY LTD ACN 664 713 624, trading as Zhang Xiaoquan AU ("Zhang Xiaoquan AU," "we," "us," or "our"), collects, uses, and shares your personal information.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
Information Collection and Use
For a better experience while using our Service, we may collect the following types of information:
- Contact Information: Name, email address, postal address, phone number
- Payment Information: Payment information is processed securely through professional payment services and we do not store your complete credit card details or bank account information on our servers
- Account Information: Username, password, purchase history
- Device and Browser Information: IP address, device type, browser type, operating system
- Usage Information: Pages visited, products viewed, time spent on the site
- Location Information: General location based on IP address
- Communications: Customer service interactions, survey responses
Log Data
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies
Cookies are files with small amount of data that is commonly used as an anonymous unique identifier. We use cookies and similar tracking technologies to collect information about your browsing activities. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
Payment Security and PCI DSS Compliance
We maintain the highest standards of payment security and are fully compliant with the Payment Card Industry Data Security Standard (PCI DSS). This means:
- All payment data is encrypted using industry-standard security protocols
- We maintain a secure network with regular security assessments
- We implement strict access control measures to payment data
- We regularly monitor and test our security systems
- We maintain an information security policy that meets PCI DSS requirements
Service Providers
We may share your information with:
- Service providers who perform services on our behalf
- Business partners for joint marketing efforts
- Legal authorities when required by law or to protect our rights
These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Security
We implement reasonable security measures to protect your personal information. All payment transactions are encrypted using SSL technology, and we maintain strict security protocols that comply with industry standards. However, no method of transmission over the Internet or electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our Services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If we discover that a child under 16 has provided us with personal information, we immediately delete this from our servers.
Your Rights Under Australian Privacy Law
Under the Australian Privacy Principles, you have the right to:
- Access your personal information
- Correct your personal information
- Request deletion of your personal information
- Complain about a breach of the Australian Privacy Principles
Response Time and Contact Us
We will respond to your email within 48 hours on business days. Please note that we do not respond to emails on weekends. If you have any questions or suggestions about our Privacy Policy, please contact us at support@zhangxiaoquan.au.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
Information Collection and Use
For a better experience while using our Service, we may collect the following types of information:
- Contact Information: Name, email address, postal address, phone number
- Payment Information: Payment information is processed securely through professional payment services and we do not store your complete credit card details or bank account information on our servers
- Account Information: Username, password, purchase history
- Device and Browser Information: IP address, device type, browser type, operating system
- Usage Information: Pages visited, products viewed, time spent on the site
- Location Information: General location based on IP address
- Communications: Customer service interactions, survey responses
Log Data
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies
Cookies are files with small amount of data that is commonly used as an anonymous unique identifier. We use cookies and similar tracking technologies to collect information about your browsing activities. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
Payment Security and PCI DSS Compliance
We maintain the highest standards of payment security and are fully compliant with the Payment Card Industry Data Security Standard (PCI DSS). This means:
- All payment data is encrypted using industry-standard security protocols
- We maintain a secure network with regular security assessments
- We implement strict access control measures to payment data
- We regularly monitor and test our security systems
- We maintain an information security policy that meets PCI DSS requirements
Service Providers
We may share your information with:
- Service providers who perform services on our behalf
- Business partners for joint marketing efforts
- Legal authorities when required by law or to protect our rights
These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Security
We implement reasonable security measures to protect your personal information. All payment transactions are encrypted using SSL technology, and we maintain strict security protocols that comply with industry standards. However, no method of transmission over the Internet or electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our Services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If we discover that a child under 16 has provided us with personal information, we immediately delete this from our servers.
Your Rights Under Australian Privacy Law
Under the Australian Privacy Principles, you have the right to:
- Access your personal information
- Correct your personal information
- Request deletion of your personal information
- Complain about a breach of the Australian Privacy Principles
Response Time and Contact Us
We will respond to your email within 48 hours on business days. Please note that we do not respond to emails on weekends. If you have any questions or suggestions about our Privacy Policy, please contact us at support@zhangxiaoquan.au.
