Product Description
Shipping Detail
Refund Policy

Zhangxiaoquan Professional Kitchen Set features a precision 1600°C hand-crafted bone chopper with a professional honing rod. The 50Cr15MoV steel bone chopper excels at professional food preparation, while the included honing rod helps maintain consistent performance.

Features

* Premium 50Cr15MoV steel construction
* Traditional 1600°C handcrafting
* Textured blade surface
* Professional food preparation design
* Distinctive artisan crafting patterns
* Professional-grade honing rod
* Durable 70# carbon steel rod construction
* Efficient maintenance system

Specifications

Bone Chopper Total Length: 279mm
Bone Chopper Blade Length: 200mm
Bone Chopper Blade Height: 120mm
Rod Total Length: 305mm
Rod Length: 250mm
Rod Material: 70# Carbon Steel

Key Benefits

1. Premium Material Quality

50Cr15MoV high carbon steel provides reliable performance and corrosion resistance, ideal for professional food preparation tasks.

2. Traditional Crafting Process

1600°C traditional crafting enhances durability for professional kitchen use, while the textured surface improves food release during preparation.

3. Simple Maintenance

Included honing rod helps maintain consistent performance, ensuring reliable results for daily professional kitchen tasks.

4. Artisanal Quality

Each bone chopper is individually crafted by experienced artisans, with distinctive patterns showcasing traditional workmanship.

5. Ergonomic Design

Comfortable handles on both bone chopper and rod provide secure control during food preparation, while the rod's design ensures efficient maintenance.

About Zhangxiaoquan

Originated in 1628, Zhangxiaoquan boasts a 390-year heritage that began with scissor manufacturing and has evolved into one of China's most recognized knife and scissor brands. Zhangxiaoquan uses modern techniques while preserving craftsmanship heritage to produce quality products.

Note: Due to Queensland's End Knife Violence laws effective September 1, 2024, knife sales to individuals under 18 are prohibited. Queensland customers must provide ID verifying they are at least 18 years old.

Shipping Policy Summary

We currently offer delivery within Australia only. Orders are shipped from our Sydney warehouse using various courier services.

Key Shipping Information:

  • Orders are processed within 1-2 business days after receiving your order.
  • Free shipping on orders over AUD $59 (excludes remote areas).
  • Shipping fees start at AUD $6.99 for orders under AUD $59.
  • Standard Delivery: 3-7 business days*
  • Knife products in Queensland require identity verification before shipping.

*Delivery times are estimates and may vary depending on location and courier availability.

For detailed shipping rates, delivery times, and special conditions, please visit our Shipping Policy page.

For any shipping inquiries, please contact our Customer Service Team at support@zhangxiaoquan.au

  • Returns must be authorized with a Return Authorization (RA) number.
  • If you are not satisfied with your purchase, you may request a return and refund within 30 days of receiving the product.
  • Defective Products: If the item is damaged or defective (including manufacturing defects or quality issues), you are eligible for a full refund, including the product price and original shipping costs. We will also cover the return shipping fees.
  • Customers are responsible for a $5 (Australian Dollars) return shipping fee per return.
  • Original shipping costs will not be refunded for returns after product receipt unless the item is defective or incorrect.
  • Items must be unused and in original packaging.
  • Certain items such as Unsealed items, clearance products, and Discontinued items are non-returnable.
  • If you wish to exchange your item for a different size or model, please indicate your preference when contacting us. We will guide you through the exchange process. Please note that all shipping fees, including return and reshipment costs, will be the responsibility of the customer.
  • Once we receive your returned item(s) and verify their condition, we will process your refund within 1-2 business days. Refunds will be issued to the original payment method used for purchase. The time for refunds to appear in your account varies by payment method:
    • Credit Cards: 5-10 business days
    • PayPal: 3-5 business days
    • Other payment methods: processing time may vary
    Please note that the actual time for the refund to appear in your account may depend on your financial institution's processing times.
  • For more details, please visit our Refund Policy page.

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