Specifications
- Blade Material: 40Cr13 Stainless Steel
- Handle Material: Ergonomic ABS Plastic
- Blade Design: Dual-purpose (front for slicing, back for chopping)
- Edge: Manually sharpened for lasting performance
Benefits
- One Knife, Two Jobs: The unique blade design features a sharp front for precise slicing and a sturdy back for light chopping.
- Stays Sharp Longer: Made from high-quality stainless steel that holds its edge and resists rust for reliable daily use.
- Comfortable Grip: The ergonomic handle fits comfortably in your hand, giving you better control and reducing fatigue.
- Effortless Cutting: A hand-honed, razor-sharp edge glides through meats and vegetables with minimal effort.
- Your Kitchen Workhorse: Perfectly balanced and built to handle the demands of everyday cooking, from prep to serving.
About Zhang Xiaoquan
Founded in 1628, we have been perfecting the craft of blades and scissors for nearly 400 years. From traditional scissors to modern kitchen tools, we deliver quality you can trust.Shipping Policy Summary
We currently offer delivery within Australia only. Orders are shipped from our Sydney warehouse using various courier services.
Key Shipping Information:
- Orders are processed within 1-2 business days after receiving your order.
- Free shipping on orders over AUD $59 (excludes remote areas).
- Shipping fees start at AUD $6.99 for orders under AUD $59.
- Standard Delivery: 3-7 business days*
- Knife products in Queensland require identity verification before shipping.
*Delivery times are estimates and may vary depending on location and courier availability.
For detailed shipping rates, delivery times, and special conditions, please visit our Shipping Policy page.
For any shipping inquiries, please contact our Customer Service Team at support@zhangxiaoquan.au
- Returns must be authorized with a Return Authorization (RA) number.
- If you are not satisfied with your purchase, you may request a return and refund within 30 days of receiving the product.
- Defective Products: If the item is damaged or defective (including manufacturing defects or quality issues), you are eligible for a full refund, including the product price and original shipping costs. We will also cover the return shipping fees.
- Customers are responsible for a $5 (Australian Dollars) return shipping fee per return.
- Original shipping costs will not be refunded for returns after product receipt unless the item is defective or incorrect.
- Items must be unused and in original packaging.
- Certain items such as Unsealed items, clearance products, and Discontinued items are non-returnable.
- If you wish to exchange your item for a different size or model, please indicate your preference when contacting us. We will guide you through the exchange process. Please note that all shipping fees, including return and reshipment costs, will be the responsibility of the customer.
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Once we receive your returned item(s) and verify their condition, we will process your refund within 1-2 business days. Refunds will be issued to the original payment method used for purchase. The time for refunds to appear in your account varies by payment method:
- Credit Cards: 5-10 business days
- PayPal: 3-5 business days
- Other payment methods: processing time may vary
- For more details, please visit our Refund Policy page.