Product Description
Shipping Detail
Refund Policy

Zhang Xiaoquan Black-Coated Bone Chopper provides efficient food preparation capabilities for professional kitchen tasks. Designed with precision engineering to support smooth, controlled preparation. Perfect for professional kitchens and home food preparation.

Features

* Quality 40Cr13 stainless steel construction
* Protective black corrosion-resistant coating
* Moisture-resistant wood handle
* Seamless hygienic design
* Balanced weight distribution

Specifications

Kitchen Tool Details
Material: 40Cr13 Stainless Steel
Coating: Black protective layer
Handle: Moisture-repellent wood
Design: Balanced weight distribution
Total Length: 285mm
Blade Length: 175mm
Weight: 377g

Key Benefits

1. Professional Performance

Efficiently processes poultry, pork, and fish with controlled preparation. Optimized weight and design support precise food preparation.

2. Protective Coating

Special black coating provides enhanced corrosion resistance. Maintains quality protection in kitchen environments.

3. Hygienic Design

Seamless construction prevents food accumulation and supports cleanliness. Smooth surfaces enable efficient cleaning.

4. Ergonomic Handle

Moisture-resistant wood handle with comfortable shape ensures secure control when wet. Balanced design minimizes fatigue during extended use.

5. Versatile Preparation

Perfect for kitchen tasks - preparing poultry for soup, portioning pork, and processing fish. Supports efficient daily meal preparation.

About Zhang Xiaoquan

Originated in 1628, Zhang Xiaoquan boasts a 390-year heritage that began with scissor manufacturing and has evolved into one of China's most recognized knife and scissor brands. Zhang Xiaoquan uses modern techniques while preserving craftsmanship heritage to produce quality products.


Note: Due to Queensland's End Knife Violence laws effective September 1, 2024, knife sales to individuals under 18 are prohibited. Queensland customers must provide ID verifying they are at least 18 years old.

Shipping Policy Summary

We currently offer delivery within Australia only. Orders are shipped from our Sydney warehouse using various courier services.

Key Shipping Information:

  • Orders are processed within 1-2 business days after receiving your order.
  • Free shipping on orders over AUD $59 (excludes remote areas).
  • Shipping fees start at AUD $6.99 for orders under AUD $59.
  • Standard Delivery: 3-7 business days*
  • Knife products in Queensland require identity verification before shipping.

*Delivery times are estimates and may vary depending on location and courier availability.

For detailed shipping rates, delivery times, and special conditions, please visit our Shipping Policy page.

For any shipping inquiries, please contact our Customer Service Team at support@zhangxiaoquan.au

  • Returns must be authorized with a Return Authorization (RA) number.
  • If you are not satisfied with your purchase, you may request a return and refund within 30 days of receiving the product.
  • Defective Products: If the item is damaged or defective (including manufacturing defects or quality issues), you are eligible for a full refund, including the product price and original shipping costs. We will also cover the return shipping fees.
  • Customers are responsible for a $5 (Australian Dollars) return shipping fee per return.
  • Original shipping costs will not be refunded for returns after product receipt unless the item is defective or incorrect.
  • Items must be unused and in original packaging.
  • Certain items such as Unsealed items, clearance products, and Discontinued items are non-returnable.
  • If you wish to exchange your item for a different size or model, please indicate your preference when contacting us. We will guide you through the exchange process. Please note that all shipping fees, including return and reshipment costs, will be the responsibility of the customer.
  • Once we receive your returned item(s) and verify their condition, we will process your refund within 1-2 business days. Refunds will be issued to the original payment method used for purchase. The time for refunds to appear in your account varies by payment method:
    • Credit Cards: 5-10 business days
    • PayPal: 3-5 business days
    • Other payment methods: processing time may vary
    Please note that the actual time for the refund to appear in your account may depend on your financial institution's processing times.
  • For more details, please visit our Refund Policy page.

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