Product Description
Shipping Detail
Refund Policy

 

Zhang Xiaoquan 375mm Professional Stainless Steel Wok Spatula delivers durable performance for stir-frying and cooking. This premium 304 stainless steel spatula is perfect for professional Chinese kitchens and demanding home cooking needs.

Features

* Professional 304 stainless steel construction
* Durable one-piece design
* Ergonomic handle with balanced weight
* Optimal spatula head angle
* Professional-grade finish

Specifications

Total Length: 375mm
Weight: 240g
Material: 304 Stainless Steel

Key Benefits

1. Professional Construction
304 stainless steel ensures exceptional durability and corrosion resistance for high-heat wok cooking.

2. Optimized Design
Perfect angle and width for efficient stir-frying and food handling in woks and large pans.

3. Ergonomic Design
375mm length and balanced weight provide comfortable handling and precise control during high-heat cooking.

4. Easy Maintenance
Seamless construction prevents food buildup and ensures easy cleaning after heavy use.

5. Versatile Use
Ideal for all Chinese cooking techniques, from stir-frying and tossing to flipping and serving.

About Zhang Xiaoquan

Originated in 1628, Zhang Xiaoquan boasts a 390-year heritage that began with scissor manufacturing and has evolved into one of China's most recognized knife and scissor brands. Zhang Xiaoquan uses modern techniques while preserving craftsmanship heritage to produce quality products.

Shipping Policy Summary

We currently offer delivery within Australia only. Orders are shipped from our Sydney warehouse using various courier services.

Key Shipping Information:

  • Orders are processed within 1-2 business days after receiving your order.
  • Free shipping on orders over AUD $59 (excludes remote areas).
  • Shipping fees start at AUD $6.99 for orders under AUD $59.
  • Standard Delivery: 3-7 business days*
  • Knife products in Queensland require identity verification before shipping.

*Delivery times are estimates and may vary depending on location and courier availability.

For detailed shipping rates, delivery times, and special conditions, please visit our Shipping Policy page.

For any shipping inquiries, please contact our Customer Service Team at support@zhangxiaoquan.au

  • Returns must be authorized with a Return Authorization (RA) number.
  • If you are not satisfied with your purchase, you may request a return and refund within 30 days of receiving the product.
  • Defective Products: If the item is damaged or defective (including manufacturing defects or quality issues), you are eligible for a full refund, including the product price and original shipping costs. We will also cover the return shipping fees.
  • Customers are responsible for a $5 (Australian Dollars) return shipping fee per return.
  • Original shipping costs will not be refunded for returns after product receipt unless the item is defective or incorrect.
  • Items must be unused and in original packaging.
  • Certain items such as Unsealed items, clearance products, and Discontinued items are non-returnable.
  • If you wish to exchange your item for a different size or model, please indicate your preference when contacting us. We will guide you through the exchange process. Please note that all shipping fees, including return and reshipment costs, will be the responsibility of the customer.
  • Once we receive your returned item(s) and verify their condition, we will process your refund within 1-2 business days. Refunds will be issued to the original payment method used for purchase. The time for refunds to appear in your account varies by payment method:
    • Credit Cards: 5-10 business days
    • PayPal: 3-5 business days
    • Other payment methods: processing time may vary
    Please note that the actual time for the refund to appear in your account may depend on your financial institution's processing times.
  • For more details, please visit our Refund Policy page.

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