Product Description
Shipping Detail
Refund Policy
375mm professional wok spatula made from 304 stainless steel with optimized angle for efficient stir-frying and food handling.


Specifications

  • Length: 375mm, weight: 240g
  • Material: 304 stainless steel one-piece construction
  • Professional-grade finish with ergonomic handle
  • Balanced weight distribution for precise control

Benefits

  • Durable construction: 304 stainless steel resists corrosion and handles high-heat wok cooking
  • Optimized geometry: Perfect angle and width for efficient stir-frying in woks and large pans
  • Comfortable handling: 375mm length provides safe distance from heat with balanced weight control
  • Easy cleaning: Seamless one-piece design prevents food buildup and cleans effortlessly
  • Versatile functionality: Handles all Chinese cooking techniques from stir-frying to flipping and serving

About Zhang Xiaoquan

Founded in 1628, Zhang Xiaoquan has perfected blade craftsmanship for nearly 400 years. From traditional scissors to modern kitchen tools, their expertise ensures quality you can trust.

Shipping Policy Summary

We currently offer delivery within Australia only. Orders are shipped from our Sydney warehouse using various courier services.

Key Shipping Information:

  • Orders are processed within 1-2 business days after receiving your order.
  • Free shipping on orders over AUD $59 (excludes remote areas).
  • Shipping fees start at AUD $6.99 for orders under AUD $59.
  • Standard Delivery: 3-7 business days*
  • Knife products in Queensland require identity verification before shipping.

*Delivery times are estimates and may vary depending on location and courier availability.

For detailed shipping rates, delivery times, and special conditions, please visit our Shipping Policy page.

For any shipping inquiries, please contact our Customer Service Team at support@zhangxiaoquan.au

  • Returns must be authorized with a Return Authorization (RA) number.
  • If you are not satisfied with your purchase, you may request a return and refund within 30 days of receiving the product.
  • Defective Products: If the item is damaged or defective (including manufacturing defects or quality issues), you are eligible for a full refund, including the product price and original shipping costs. We will also cover the return shipping fees.
  • Customers are responsible for a $5 (Australian Dollars) return shipping fee per return.
  • Original shipping costs will not be refunded for returns after product receipt unless the item is defective or incorrect.
  • Items must be unused and in original packaging.
  • Certain items such as Unsealed items, clearance products, and Discontinued items are non-returnable.
  • If you wish to exchange your item for a different size or model, please indicate your preference when contacting us. We will guide you through the exchange process. Please note that all shipping fees, including return and reshipment costs, will be the responsibility of the customer.
  • Once we receive your returned item(s) and verify their condition, we will process your refund within 1-2 business days. Refunds will be issued to the original payment method used for purchase. The time for refunds to appear in your account varies by payment method:
    • Credit Cards: 5-10 business days
    • PayPal: 3-5 business days
    • Other payment methods: processing time may vary
    Please note that the actual time for the refund to appear in your account may depend on your financial institution's processing times.
  • For more details, please visit our Refund Policy page.

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