Product Description
Shipping Detail
Refund Policy

Zhangxiaoquan 32cm Aluminum Non-stick Wok features a Maifan stone color finish for healthy, non-stick cooking. Designed with an integrated die-casting process and a deep wok body, it provides exceptional versatility for both stir-frying and stewing. The energy-saving, anti-slip base ensures stability on any stovetop, while the multi-layer composite bottom is compatible with all heat sources.

Features

* Maifan stone color finish for healthy, non-stick cooking
* Integrated die-cast construction for easy cleaning
* Deep wok body for versatile cooking (stir-frying, stewing)
* Energy-saving, anti-slip base
* Multi-layer composite bottom, compatible with all stovetops

Specifications

Wok Details
Top Diameter: 32cm
Material: Aluminum alloy with non-stick coating
Handle: Heat-resistant plastic
Maximum Temperature: 240°C

Key Benefits

1. Healthy Non-stick Cooking

Maifan stone color finish offers a naturally non-stick surface, allowing for healthy cooking with less oil. Foods release easily and cleanup is a breeze.

2. Seamless and Easy to Clean

The integrated die-cast construction eliminates hard-to-reach corners, making cleaning quick and effortless. This also ensures durability and prevents food buildup.

3. Versatile Deep Wok

The deep wok design is ideal for a variety of cooking methods. It can handle high-heat stir-frying as well as slow-simmering stews, making it a versatile tool for any kitchen.

4. Stable and Energy-Saving

The energy-saving, anti-slip base provides excellent stability on your stovetop, preventing slippage while ensuring even heat distribution and efficient cooking.

5. Universal Compatibility

The multi-layer composite bottom is compatible with all types of stovetops, including gas, electric, and induction, making this wok a versatile addition to any kitchen.

About Zhangxiaoquan

Originated in 1628, Zhangxiaoquan boasts a 390-year heritage that began with scissor manufacturing and has evolved into one of China's most recognized knife and scissor brands. Zhangxiaoquan uses modern techniques while preserving craftsmanship heritage to produce quality products.

Shipping Policy Summary

We currently offer delivery within Australia only. Orders are shipped from our Sydney warehouse using various courier services.

Key Shipping Information:

  • Orders are processed within 1-2 business days after receiving your order.
  • Free shipping on orders over AUD $59 (excludes remote areas).
  • Shipping fees start at AUD $6.99 for orders under AUD $59.
  • Standard Delivery: 3-7 business days*
  • Knife products in Queensland require identity verification before shipping.

*Delivery times are estimates and may vary depending on location and courier availability.

For detailed shipping rates, delivery times, and special conditions, please visit our Shipping Policy page.

For any shipping inquiries, please contact our Customer Service Team at support@zhangxiaoquan.au

  • Returns must be authorized with a Return Authorization (RA) number.
  • If you are not satisfied with your purchase, you may request a return and refund within 30 days of receiving the product.
  • Defective Products: If the item is damaged or defective (including manufacturing defects or quality issues), you are eligible for a full refund, including the product price and original shipping costs. We will also cover the return shipping fees.
  • Customers are responsible for a $5 (Australian Dollars) return shipping fee per return.
  • Original shipping costs will not be refunded for returns after product receipt unless the item is defective or incorrect.
  • Items must be unused and in original packaging.
  • Certain items such as Unsealed items, clearance products, and Discontinued items are non-returnable.
  • If you wish to exchange your item for a different size or model, please indicate your preference when contacting us. We will guide you through the exchange process. Please note that all shipping fees, including return and reshipment costs, will be the responsibility of the customer.
  • Once we receive your returned item(s) and verify their condition, we will process your refund within 1-2 business days. Refunds will be issued to the original payment method used for purchase. The time for refunds to appear in your account varies by payment method:
    • Credit Cards: 5-10 business days
    • PayPal: 3-5 business days
    • Other payment methods: processing time may vary
    Please note that the actual time for the refund to appear in your account may depend on your financial institution's processing times.
  • For more details, please visit our Refund Policy page.

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