Product Description
Shipping Detail
Refund Policy

Zhang Xiaoquan 32cm/34cm/36cm Nitrided Iron Pan provides superior cooking performance across multiple heat levels. Designed to develop a natural non-stick surface while delivering exceptional heat distribution and durability. Perfect for high-heat cooking, searing meats and stir-frying. 

Features

* Professional 3mm thick nitrided iron body
* Compatible with all stovetops including induction
* High temperature resistance up to 300°C
* Natural non-stick surface development
* Available in 32cm, 34cm and 36cm sizes

Specifications

Pan Details
32cm: 320mm cooking surface, 1.26kg
34cm: 340mm cooking surface, 1.46kg
36cm: 360mm cooking surface, 1.86kg
Material: Nitrided Iron
Pan Thickness: 3mm

Key Benefits

1. Rapid Heat Performance

Reaches high searing temperatures within 3 minutes. Maintains steady heat when adding cold ingredients, perfect for creating crispy crusts on meats and achieving ideal stir-fry results. Excellent heat retention saves energy during cooking.

2. 300°C Heat Resistance

Handles extreme cooking temperatures up to 300°C without warping. Ideal for high-heat searing, stir-frying and professional cooking techniques. Compatible with all stovetops including high-powered commercial burners.

3. Natural Non-stick Surface

Nitrided iron develops a natural non-stick surface with use. Seasons like traditional carbon steel but with enhanced rust resistance. Improves release properties over time with proper care and regular use.

4. 3mm Thick Construction

Professional-grade 3mm thick body ensures excellent heat distribution and prevents hot spots. Heavy-duty construction stands up to daily use in busy kitchens. Maintains shape and performance under high-heat cooking conditions.

5. Universal Compatibility

Works on all stovetop types including gas, electric, and induction. Flat bottom design provides stable contact on any cooking surface. Metal utensil safe for versatile cooking methods.

About Zhang Xiaoquan

Originated in 1628, Zhang Xiaoquan boasts a 390-year heritage that began with scissor manufacturing and has evolved into one of China's most recognized knife and scissor brands. Zhang Xiaoquan uses modern techniques while preserving craftsmanship heritage to produce quality products.

Shipping Policy Summary

We currently offer delivery within Australia only. Orders are shipped from our Sydney warehouse using various courier services.

Key Shipping Information:

  • Orders are processed within 1-2 business days after receiving your order.
  • Free shipping on orders over AUD $59 (excludes remote areas).
  • Shipping fees start at AUD $6.99 for orders under AUD $59.
  • Standard Delivery: 3-7 business days*
  • Knife products in Queensland require identity verification before shipping.

*Delivery times are estimates and may vary depending on location and courier availability.

For detailed shipping rates, delivery times, and special conditions, please visit our Shipping Policy page.

For any shipping inquiries, please contact our Customer Service Team at support@zhangxiaoquan.au

  • Returns must be authorized with a Return Authorization (RA) number.
  • If you are not satisfied with your purchase, you may request a return and refund within 30 days of receiving the product.
  • Defective Products: If the item is damaged or defective (including manufacturing defects or quality issues), you are eligible for a full refund, including the product price and original shipping costs. We will also cover the return shipping fees.
  • Customers are responsible for a $5 (Australian Dollars) return shipping fee per return.
  • Original shipping costs will not be refunded for returns after product receipt unless the item is defective or incorrect.
  • Items must be unused and in original packaging.
  • Certain items such as Unsealed items, clearance products, and Discontinued items are non-returnable.
  • If you wish to exchange your item for a different size or model, please indicate your preference when contacting us. We will guide you through the exchange process. Please note that all shipping fees, including return and reshipment costs, will be the responsibility of the customer.
  • Once we receive your returned item(s) and verify their condition, we will process your refund within 1-2 business days. Refunds will be issued to the original payment method used for purchase. The time for refunds to appear in your account varies by payment method:
    • Credit Cards: 5-10 business days
    • PayPal: 3-5 business days
    • Other payment methods: processing time may vary
    Please note that the actual time for the refund to appear in your account may depend on your financial institution's processing times.
  • For more details, please visit our Refund Policy page.

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