Product Description
Shipping Detail
Refund Policy
Heavy-duty cleaver with 4mm thick 40Cr13 steel blade and hammer-forged construction for cutting poultry, beef, lamb, and hard bones.

Specifications

  • Total length: 311mm
  • Blade length: 185mm × 81mm width
  • Handle length: 126mm
  • Thickness: 4mm
  • Weight: 534g (±20g)
  • 40Cr13 stainless steel blade with ABS + bamboo wood handle

Benefits

  • Heavy-duty steel: 40Cr13 material combines hardness and toughness, resistant to edge rolling
  • Thick blade design: 4mm width provides natural leverage for effortless bone cutting
  • Hammer-forged strength: Thousands of strikes create higher density and enhanced durability
  • Professional angle: 96° design optimized for striking and breaking bones effectively
  • Secure grip: One-piece forged construction with a bamboo wood handle prevents slipping

About Zhang Xiaoquan

Founded in 1628, Zhang Xiaoquan has perfected blade craftsmanship for nearly 400 years. From traditional scissors to modern kitchen tools, their expertise ensures quality you can trust.

Shipping Policy Summary

We currently offer delivery within Australia only. Orders are shipped from our Sydney warehouse using various courier services.

Key Shipping Information:

  • Orders are processed within 1-2 business days after receiving your order.
  • Free shipping on orders over AUD $59 (excludes remote areas).
  • Shipping fees start at AUD $6.99 for orders under AUD $59.
  • Standard Delivery: 3-7 business days*
  • Knife products in Queensland require identity verification before shipping.

*Delivery times are estimates and may vary depending on location and courier availability.

For detailed shipping rates, delivery times, and special conditions, please visit our Shipping Policy page.

For any shipping inquiries, please contact our Customer Service Team at support@zhangxiaoquan.au

  • Returns must be authorized with a Return Authorization (RA) number.
  • If you are not satisfied with your purchase, you may request a return and refund within 30 days of receiving the product.
  • Defective Products: If the item is damaged or defective (including manufacturing defects or quality issues), you are eligible for a full refund, including the product price and original shipping costs. We will also cover the return shipping fees.
  • Customers are responsible for a $5 (Australian Dollars) return shipping fee per return.
  • Original shipping costs will not be refunded for returns after product receipt unless the item is defective or incorrect.
  • Items must be unused and in original packaging.
  • Certain items such as Unsealed items, clearance products, and Discontinued items are non-returnable.
  • If you wish to exchange your item for a different size or model, please indicate your preference when contacting us. We will guide you through the exchange process. Please note that all shipping fees, including return and reshipment costs, will be the responsibility of the customer.
  • Once we receive your returned item(s) and verify their condition, we will process your refund within 1-2 business days. Refunds will be issued to the original payment method used for purchase. The time for refunds to appear in your account varies by payment method:
    • Credit Cards: 5-10 business days
    • PayPal: 3-5 business days
    • Other payment methods: processing time may vary
    Please note that the actual time for the refund to appear in your account may depend on your financial institution's processing times.
  • For more details, please visit our Refund Policy page.

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