28cm Stainless Steel 2-Layer Steamer
Regular price
$79.99
Sale price
$79.99
Regular price
Unit price
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Estimated Delivery:Oct 23 - Oct 27
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Free Shipping: On all orders over $59
28cm Stainless Steel 2-Layer Steamer
Regular price
$79.99
Sale price
$79.99
Regular price
Unit price
Product Description
Shipping Detail
Refund Policy
Professional 2-tier steamer with tri-layer composite base for even heating and 3D steam circulation technology.
Specifications
- Inner diameter: 28cm
- Total height: 15.5cm
- Weight: 2.5kg
- 304 stainless steel construction
- Tri-layer composite steel base
Benefits
- Even heat distribution: Tri-layer base prevents hot spots and works on all cooktops
- Dual cooking zones: Steam above and cook below simultaneously for efficient meal prep
- 3D steam flow: Evenly distributed vents ensure thorough, even heating without waterlogging
- Safe handling: Heat-resistant dual handles stay cool during extended cooking
- Clear visibility: Tempered glass lid lets you monitor food without losing steam
About Zhang Xiaoquan
Founded in 1628, Zhang Xiaoquan has perfected blade craftsmanship for nearly 400 years. From traditional scissors to modern kitchen tools, their expertise ensures quality you can trust.Shipping Policy Summary
We currently offer delivery within Australia only. Orders are shipped from our Sydney warehouse using various courier services.
Key Shipping Information:
- Orders are processed within 1-2 business days after receiving your order.
- Free shipping on orders over AUD $59 (excludes remote areas).
- Shipping fees start at AUD $6.99 for orders under AUD $59.
- Standard Delivery: 3-7 business days*
- Knife products in Queensland require identity verification before shipping.
*Delivery times are estimates and may vary depending on location and courier availability.
For detailed shipping rates, delivery times, and special conditions, please visit our Shipping Policy page.
For any shipping inquiries, please contact our Customer Service Team at support@zhangxiaoquan.au
- Returns must be authorized with a Return Authorization (RA) number.
- If you are not satisfied with your purchase, you may request a return and refund within 30 days of receiving the product.
- Defective Products: If the item is damaged or defective (including manufacturing defects or quality issues), you are eligible for a full refund, including the product price and original shipping costs. We will also cover the return shipping fees.
- Customers are responsible for a $5 (Australian Dollars) return shipping fee per return.
- Original shipping costs will not be refunded for returns after product receipt unless the item is defective or incorrect.
- Items must be unused and in original packaging.
- Certain items such as Unsealed items, clearance products, and Discontinued items are non-returnable.
- If you wish to exchange your item for a different size or model, please indicate your preference when contacting us. We will guide you through the exchange process. Please note that all shipping fees, including return and reshipment costs, will be the responsibility of the customer.
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Once we receive your returned item(s) and verify their condition, we will process your refund within 1-2 business days. Refunds will be issued to the original payment method used for purchase. The time for refunds to appear in your account varies by payment method:
- Credit Cards: 5-10 business days
- PayPal: 3-5 business days
- Other payment methods: processing time may vary
- For more details, please visit our Refund Policy page.
