Specifications
Material: Premium 430 Stainless Steel/Tempered GlassSizes: 22cm
Weight: 1575g
Packaging: Color box packaging
Key Benefits
1. Genuine Three-Layer Die-Cast Technology
Features multi-layer composite one-piece molding technology with high-hardness steel body structure ensuring product durability. Wraparound even heating design prevents sticking, while heavy-duty construction withstands frequent use. Three-layer die-cast process makes the pot body more robust, maintaining shape and excellent cooking performance over long-term use.2. Thick Bottom Even Heating Technology
Thick bottom design ensures even heat distribution, preventing localized overheating that causes burning anxiety. More uniform heat distribution ensures consistent food heating for better cooking results. Effectively avoids heat concentration, allowing every dish to achieve ideal cooking conditions.3. Heat-Insulated Anti-Scald Handle Design
Anti-scald handles follow ergonomic design principles with comfortable grip and excellent heat insulation. Skin-friendly non-slip surface that won't burn or deform, ensuring safe use. Allows you to focus on enjoying the cooking process without worrying about accidental burns.4. Multiple Stovetop Compatibility
Suitable for various heating methods, allowing flexible cooking options. Whether gas stove, induction cooktop, or other heating equipment, perfect compatibility is ensured. Enables quality cooking experience in different environments, truly achieving aromatic and flavorful results.5. Multi-Purpose Delicious Cooking
Powerful multi-functionality for preparing chicken soup, boiled eggs, seafood porridge, clay pot rice, and various other delicacies. Perfect for solo meals or family gatherings, one pot handles diverse flavors. Meets different cooking needs for every occasion, making each meal full of surprises.About Zhang Xiaoquan
Founded in 1628, Zhang Xiaoquan boasts over 390 years of heritage, beginning with scissor manufacturing and evolving into one of China's most recognized knife and scissor brands. Zhang Xiaoquan preserves traditional craftsmanship essence while integrating modern technology, committed to providing consumers with quality kitchenware products, ensuring every item reflects artisanal quality and practical aesthetics.Shipping Policy Summary
We currently offer delivery within Australia only. Orders are shipped from our Sydney warehouse using various courier services.
Key Shipping Information:
- Orders are processed within 1-2 business days after receiving your order.
- Free shipping on orders over AUD $59 (excludes remote areas).
- Shipping fees start at AUD $6.99 for orders under AUD $59.
- Standard Delivery: 3-7 business days*
- Knife products in Queensland require identity verification before shipping.
*Delivery times are estimates and may vary depending on location and courier availability.
For detailed shipping rates, delivery times, and special conditions, please visit our Shipping Policy page.
For any shipping inquiries, please contact our Customer Service Team at support@zhangxiaoquan.au
- Returns must be authorized with a Return Authorization (RA) number.
- If you are not satisfied with your purchase, you may request a return and refund within 30 days of receiving the product.
- Defective Products: If the item is damaged or defective (including manufacturing defects or quality issues), you are eligible for a full refund, including the product price and original shipping costs. We will also cover the return shipping fees.
- Customers are responsible for a $5 (Australian Dollars) return shipping fee per return.
- Original shipping costs will not be refunded for returns after product receipt unless the item is defective or incorrect.
- Items must be unused and in original packaging.
- Certain items such as Unsealed items, clearance products, and Discontinued items are non-returnable.
- If you wish to exchange your item for a different size or model, please indicate your preference when contacting us. We will guide you through the exchange process. Please note that all shipping fees, including return and reshipment costs, will be the responsibility of the customer.
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Once we receive your returned item(s) and verify their condition, we will process your refund within 1-2 business days. Refunds will be issued to the original payment method used for purchase. The time for refunds to appear in your account varies by payment method:
- Credit Cards: 5-10 business days
- PayPal: 3-5 business days
- Other payment methods: processing time may vary
- For more details, please visit our Refund Policy page.