Features
* 430 stainless steel material, durable and corrosion-resistant* Smooth surface for easy cleaning, hygienic and convenient
* Thickened steel construction, stable structure that resists deformation
* Ergonomic handle for comfortable, effortless grip
* Multi-stage polishing process for refined, bright appearance
Product Specifications
- Total Length: 195mm- Width: 40mm
- Weight: 56g
Material:
- Overall Material: 430 stainless steel
Benefits
High-Quality 430 Stainless Steel
The entire tong is made from thickened 430 stainless steel, sturdy and durable with excellent rust resistance, maintaining shape without deformation over long-term use.Easy to Clean
Surface treated with mirror polishing for smooth, burr-free finish that's easy to wash and doesn't harbor dirt, making it ideal for kitchen use.Thickened and Durable
Thickened stainless steel structure extends service life, resists bending or breaking, and improves operational stability.Comfortable Non-Slip Handle
Handle designed according to ergonomic principles for effortless, non-slip grip with safer operation and reduced fatigue during extended use.Refined Polishing Process
Multi-stage fine polishing treatment creates a smooth, delicate surface with premium texture that combines practicality with beauty.About Zhang Xiaoquan
Founded in 1628, Zhang Xiaoquan carries forward over 390 years of knife and scissors craftsmanship heritage, starting from traditional scissor making and developing into one of China's most representative knife and scissors brands. Adhering to artisan manufacturing while integrating modern techniques, we bring high-quality, durable kitchen tools to users worldwide.Shipping Policy Summary
We currently offer delivery within Australia only. Orders are shipped from our Sydney warehouse using various courier services.
Key Shipping Information:
- Orders are processed within 1-2 business days after receiving your order.
- Free shipping on orders over AUD $59 (excludes remote areas).
- Shipping fees start at AUD $6.99 for orders under AUD $59.
- Standard Delivery: 3-7 business days*
- Knife products in Queensland require identity verification before shipping.
*Delivery times are estimates and may vary depending on location and courier availability.
For detailed shipping rates, delivery times, and special conditions, please visit our Shipping Policy page.
For any shipping inquiries, please contact our Customer Service Team at support@zhangxiaoquan.au
- Returns must be authorized with a Return Authorization (RA) number.
- If you are not satisfied with your purchase, you may request a return and refund within 30 days of receiving the product.
- Defective Products: If the item is damaged or defective (including manufacturing defects or quality issues), you are eligible for a full refund, including the product price and original shipping costs. We will also cover the return shipping fees.
- Customers are responsible for a $5 (Australian Dollars) return shipping fee per return.
- Original shipping costs will not be refunded for returns after product receipt unless the item is defective or incorrect.
- Items must be unused and in original packaging.
- Certain items such as Unsealed items, clearance products, and Discontinued items are non-returnable.
- If you wish to exchange your item for a different size or model, please indicate your preference when contacting us. We will guide you through the exchange process. Please note that all shipping fees, including return and reshipment costs, will be the responsibility of the customer.
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Once we receive your returned item(s) and verify their condition, we will process your refund within 1-2 business days. Refunds will be issued to the original payment method used for purchase. The time for refunds to appear in your account varies by payment method:
- Credit Cards: 5-10 business days
- PayPal: 3-5 business days
- Other payment methods: processing time may vary
- For more details, please visit our Refund Policy page.