Product Description
Shipping Detail
Refund Policy
Linglong Series Fine Hole Grater/Coarse Hole Grater | Choose Your Texture. Efficient and Safe Grating Experience.

Features

  • Sharp and durable 430 stainless steel blades
  • Two grating options - coarse and fine - for various usage needs
  • Food-grade materials ensuring hygienic food preparation
  • Ergonomic PP handle for comfortable grip
  • Mirror polish surface for easy cleaning

Specifications

Coarse Grater:
- Total Length: 270mm
- Blade Height: 58mm
- Weight: 71g

Fine Grater:
- Total Length: 245mm
- Blade Height: 58mm
- Weight: 66g

Materials:
- Blade: 430 ferritic stainless steel
- Handle: PP

Benefits

Precise and Uniform Grating Results

Quickly and evenly creates coarse or fine shreds, significantly improving kitchen work efficiency.

Safe and Healthy Materials

Made with food-grade stainless steel material, ensuring safety when in direct contact with food and guaranteeing hygienic meal preparation.

Time and Energy Saving

Faster and easier than traditional knives, reducing food preparation time and physical effort.

Comfortable and Easy to Use

Ergonomic PP handle design for easy grip, preventing fatigue even during extended use.

Easy Maintenance

Mirror polish surface prevents food adhesion, making cleaning quick and effortless.

About Zhang Xiaoquan

Zhang Xiaoquan was established in 1628 with 390 years of history, originally starting with scissor manufacturing and now developed into one of China's most renowned knife and scissor brands. Zhang Xiaoquan continues its craft heritage while incorporating modern technology to produce high-quality products.

Shipping Policy Summary

We currently offer delivery within Australia only. Orders are shipped from our Sydney warehouse using various courier services.

Key Shipping Information:

  • Orders are processed within 1-2 business days after receiving your order.
  • Free shipping on orders over AUD $59 (excludes remote areas).
  • Shipping fees start at AUD $6.99 for orders under AUD $59.
  • Standard Delivery: 3-7 business days*
  • Knife products in Queensland require identity verification before shipping.

*Delivery times are estimates and may vary depending on location and courier availability.

For detailed shipping rates, delivery times, and special conditions, please visit our Shipping Policy page.

For any shipping inquiries, please contact our Customer Service Team at support@zhangxiaoquan.au

  • Returns must be authorized with a Return Authorization (RA) number.
  • If you are not satisfied with your purchase, you may request a return and refund within 30 days of receiving the product.
  • Defective Products: If the item is damaged or defective (including manufacturing defects or quality issues), you are eligible for a full refund, including the product price and original shipping costs. We will also cover the return shipping fees.
  • Customers are responsible for a $5 (Australian Dollars) return shipping fee per return.
  • Original shipping costs will not be refunded for returns after product receipt unless the item is defective or incorrect.
  • Items must be unused and in original packaging.
  • Certain items such as Unsealed items, clearance products, and Discontinued items are non-returnable.
  • If you wish to exchange your item for a different size or model, please indicate your preference when contacting us. We will guide you through the exchange process. Please note that all shipping fees, including return and reshipment costs, will be the responsibility of the customer.
  • Once we receive your returned item(s) and verify their condition, we will process your refund within 1-2 business days. Refunds will be issued to the original payment method used for purchase. The time for refunds to appear in your account varies by payment method:
    • Credit Cards: 5-10 business days
    • PayPal: 3-5 business days
    • Other payment methods: processing time may vary
    Please note that the actual time for the refund to appear in your account may depend on your financial institution's processing times.
  • For more details, please visit our Refund Policy page.

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