Product Description
Shipping Detail
Refund Policy

Zhang Xiaoquan Alloy Chopsticks makes food handling effortless and precise. The non-slip surface and PPS construction provide 3 times better grip than regular chopsticks. With 25g balanced weight and antibacterial coating, it ensures both comfort and hygiene during meals. Perfect for hot pot, noodles, and everyday Asian dining. 

Features

* Enhanced grip surface for secure food handling
* Professional-grade PPS material with 220°C heat resistance
* Fiberglass reinforced core prevents warping
* Advanced antibacterial coating (99.99% effective)
* Precision balanced 25g weight distribution
* Long-lasting stain resistant finish
* Ideal 240mm length for comfortable reach
* Set includes 10 matching pairs

Specifications

Length: 240mm
Tip Width: 5mm - optimized for precise control
Weight per Pair: 25g - balanced for comfort
Heat Resistance: 220°C - perfect for hot pot
Material: PPS (Polyphenylene Sulfide) with fiberglass core

Key Benefits

1. Anti-slip Design

Specially engineered surface grips slippery noodles, rice, and hot pot ingredients with ease. The 5mm precision tips provide perfect control for both delicate sushi and challenging foods.

2. 220°C Heat Resistance

High-temperature PPS construction withstands 220°C hot pot heat without warping or bending. The fiberglass core ensures the chopsticks stay straight even after prolonged exposure to heat.

3. 25g Balanced Weight

Optimized 25g weight and 240mm length provide perfect balance for extended dining comfort. The ergonomic design reduces hand fatigue during long meals and social gatherings.

4. 99.99% Antibacterial Rate

Advanced antibacterial coating eliminates 99.99% of bacteria. The non-porous surface prevents odor absorption and stays hygienically clean through repeated use.

5. Stain Resistant

Durable PPS material resists staining from sauces and oils. Easy to clean and maintains appearance through daily use.

About Zhang Xiaoquan

Originated in 1628, Zhang Xiaoquan boasts a 390-year heritage that began with scissor manufacturing and has evolved into one of China's most recognized knife and scissor brands. Zhang Xiaoquan uses modern techniques while preserving craftsmanship heritage to produce quality products.

Shipping Policy Summary

We currently offer delivery within Australia only. Orders are shipped from our Sydney warehouse using various courier services.

Key Shipping Information:

  • Orders are processed within 1-2 business days after receiving your order.
  • Free shipping on orders over AUD $59 (excludes remote areas).
  • Shipping fees start at AUD $6.99 for orders under AUD $59.
  • Standard Delivery: 3-7 business days*
  • Knife products in Queensland require identity verification before shipping.

*Delivery times are estimates and may vary depending on location and courier availability.

For detailed shipping rates, delivery times, and special conditions, please visit our Shipping Policy page.

For any shipping inquiries, please contact our Customer Service Team at support@zhangxiaoquan.au

  • Returns must be authorized with a Return Authorization (RA) number.
  • If you are not satisfied with your purchase, you may request a return and refund within 30 days of receiving the product.
  • Defective Products: If the item is damaged or defective (including manufacturing defects or quality issues), you are eligible for a full refund, including the product price and original shipping costs. We will also cover the return shipping fees.
  • Customers are responsible for a $5 (Australian Dollars) return shipping fee per return.
  • Original shipping costs will not be refunded for returns after product receipt unless the item is defective or incorrect.
  • Items must be unused and in original packaging.
  • Certain items such as Unsealed items, clearance products, and Discontinued items are non-returnable.
  • If you wish to exchange your item for a different size or model, please indicate your preference when contacting us. We will guide you through the exchange process. Please note that all shipping fees, including return and reshipment costs, will be the responsibility of the customer.
  • Once we receive your returned item(s) and verify their condition, we will process your refund within 1-2 business days. Refunds will be issued to the original payment method used for purchase. The time for refunds to appear in your account varies by payment method:
    • Credit Cards: 5-10 business days
    • PayPal: 3-5 business days
    • Other payment methods: processing time may vary
    Please note that the actual time for the refund to appear in your account may depend on your financial institution's processing times.
  • For more details, please visit our Refund Policy page.

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