Product Description
Shipping Detail
Refund Policy

Zhangxiaoquan 7-inch Red Sandalwood Chopsticks offer exceptional dining precision with premium moisture-resistant properties. These professional-grade chopsticks showcase deep burgundy tones and masterful craftsmanship, perfect for both special occasions and daily dining.

Features

* Premium Red Sandalwood construction
* Non-slip 12-stage hand-polished finish
* Ergonomic 7-inch length
* Precision-matched pairs
* 0.1mm precision tips

Specifications

Length: 25cm
Weight: 20g per pair - optimal for precise control
Color: Deep burgundy with premium finish

Key Benefits

1. Professional Design
Hand-polished in 12 stages with 0.1mm precision tips and paired weight within 0.5g for stable performance.

2. Premium Material
Moisture-resistant Red Sandalwood with natural grain patterns provides distinctive dining experience.

3. Precise Control
2mm tapered tips with non-slip finish ensure excellent handling of all food types.

4. Easy Maintenance
Dishwasher safe with 1000+ cycle durability and advanced water-resistant coating.

5. Sustainable Choice
Eco-friendly construction provides a sustainable alternative to disposable chopsticks.

About Zhangxiaoquan

Originated in 1628, Zhangxiaoquan boasts a 390-year heritage that began with scissor manufacturing and has evolved into one of China's most recognized knife and scissor brands. Zhangxiaoquan uses modern techniques while preserving craftsmanship heritage to produce quality products.

Shipping Policy Summary

We currently offer delivery within Australia only. Orders are shipped from our Sydney warehouse using various courier services.

Key Shipping Information:

  • Orders are processed within 1-2 business days after receiving your order.
  • Free shipping on orders over AUD $59 (excludes remote areas).
  • Shipping fees start at AUD $6.99 for orders under AUD $59.
  • Standard Delivery: 3-7 business days*
  • Knife products in Queensland require identity verification before shipping.

*Delivery times are estimates and may vary depending on location and courier availability.

For detailed shipping rates, delivery times, and special conditions, please visit our Shipping Policy page.

For any shipping inquiries, please contact our Customer Service Team at support@zhangxiaoquan.au

  • Returns must be authorized with a Return Authorization (RA) number.
  • If you are not satisfied with your purchase, you may request a return and refund within 30 days of receiving the product.
  • Defective Products: If the item is damaged or defective (including manufacturing defects or quality issues), you are eligible for a full refund, including the product price and original shipping costs. We will also cover the return shipping fees.
  • Customers are responsible for a $5 (Australian Dollars) return shipping fee per return.
  • Original shipping costs will not be refunded for returns after product receipt unless the item is defective or incorrect.
  • Items must be unused and in original packaging.
  • Certain items such as Unsealed items, clearance products, and Discontinued items are non-returnable.
  • If you wish to exchange your item for a different size or model, please indicate your preference when contacting us. We will guide you through the exchange process. Please note that all shipping fees, including return and reshipment costs, will be the responsibility of the customer.
  • Once we receive your returned item(s) and verify their condition, we will process your refund within 1-2 business days. Refunds will be issued to the original payment method used for purchase. The time for refunds to appear in your account varies by payment method:
    • Credit Cards: 5-10 business days
    • PayPal: 3-5 business days
    • Other payment methods: processing time may vary
    Please note that the actual time for the refund to appear in your account may depend on your financial institution's processing times.
  • For more details, please visit our Refund Policy page.

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