Product Description
Shipping Detail
Refund Policy

Enhance your culinary expertise with this professional set combining our CVD antibacterial cleaver knife and bone chopper with the innovative Swift Pro maintenance system. This premium collection supports efficient food preparation with professional maintenance capabilities for all kitchen tasks.
 

Features

* Advanced CVD antibacterial coating on knives
* Premium steel construction (50Cr15MoV & 40Cr13)
* 6-level angle adjustment system (14°-24°)
* 3-second quick maintenance technology
* Green non-stick surfaces on knives
* V-shaped ceramic maintenance wheels
* Professional kitchen performance
 

Specifications

Professional Cleaver Knife:
Steel: 50Cr15MoV
Total Length: 305mm
Blade Length: 180mm
Height: 81mm
Weight: 300g
Special Feature: Professional food preparation

Professional Bone Chopper:
Steel: 40Cr13
Total Length: 275mm
Blade Length: 150mm
Total height: 90mm
Weight: 350g
Special Feature: Efficient food processing

Swift Pro Maintenance Tool:
Length: 195mm
Weight: 250g
Blade Height: 60mm
Handle Length: 55mm
Special Feature: 3-stage professional maintenance system
 

Key Benefits

1. Complete Kitchen Solution

From precise ingredient preparation to efficient food processing, this set supports all kitchen tasks while maintaining consistent performance.
 

2. Efficient Maintenance

Three-stage maintenance system with adjustable angles helps maintain optimal performance in just 3 seconds.
 

3. Hygiene Protection

CVD green coating prevents bacterial growth and cross-contamination during food preparation.
 

4. Professional Design

Non-stick surfaces and ergonomic handles provide comfortable, efficient operation of all tools.
 

5. Safety Features

Non-slip bases and balanced designs ensure stable, secure operation during food preparation.
 

About Zhangxiaoquan

Originated in 1628, Zhangxiaoquan boasts a 390-year heritage that began with scissor manufacturing and has evolved into one of China's most recognized knife and scissor brands. Zhangxiaoquan uses modern techniques while preserving craftsmanship heritage to produce quality products.

 

Note: Due to Queensland's End Knife Violence laws effective September 1, 2024, knife sales to individuals under 18 are prohibited. Queensland customers must provide ID verifying they are at least 18 years old.

Shipping Policy Summary

We currently offer delivery within Australia only. Orders are shipped from our Sydney warehouse using various courier services.

Key Shipping Information:

  • Orders are processed within 1-2 business days after receiving your order.
  • Free shipping on orders over AUD $59 (excludes remote areas).
  • Shipping fees start at AUD $6.99 for orders under AUD $59.
  • Standard Delivery: 3-7 business days*
  • Knife products in Queensland require identity verification before shipping.

*Delivery times are estimates and may vary depending on location and courier availability.

For detailed shipping rates, delivery times, and special conditions, please visit our Shipping Policy page.

For any shipping inquiries, please contact our Customer Service Team at support@zhangxiaoquan.au

  • Returns must be authorized with a Return Authorization (RA) number.
  • If you are not satisfied with your purchase, you may request a return and refund within 30 days of receiving the product.
  • Defective Products: If the item is damaged or defective (including manufacturing defects or quality issues), you are eligible for a full refund, including the product price and original shipping costs. We will also cover the return shipping fees.
  • Customers are responsible for a $5 (Australian Dollars) return shipping fee per return.
  • Original shipping costs will not be refunded for returns after product receipt unless the item is defective or incorrect.
  • Items must be unused and in original packaging.
  • Certain items such as Unsealed items, clearance products, and Discontinued items are non-returnable.
  • If you wish to exchange your item for a different size or model, please indicate your preference when contacting us. We will guide you through the exchange process. Please note that all shipping fees, including return and reshipment costs, will be the responsibility of the customer.
  • Once we receive your returned item(s) and verify their condition, we will process your refund within 1-2 business days. Refunds will be issued to the original payment method used for purchase. The time for refunds to appear in your account varies by payment method:
    • Credit Cards: 5-10 business days
    • PayPal: 3-5 business days
    • Other payment methods: processing time may vary
    Please note that the actual time for the refund to appear in your account may depend on your financial institution's processing times.
  • For more details, please visit our Refund Policy page.

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