Product Description
Shipping Detail
Refund Policy

Experience professional food preparation and maintenance with the Zhangxiaoquan Professional Knife & Maintenance Bundle. This premium set features our quality dual-steel cleaver with the Sharp Plus Kitchen Maintenance Tool, ensuring consistent performance for all your culinary tasks.

Features

* Quality dual steel cleaver (70Cr17MoV & 40Cr13)
* Professional 3-stage maintenance system
* Elegant jade-like smooth handle
* 5-second quick maintenance technology
* Advanced multi-arc blade design
* Specialized scissor maintenance slot
* Moisture-resistant surface
* Stable base design

Specifications

Professional Cleaver:
Steel: 70Cr17MoV & 40Cr13
Total Length: 305mm
Blade Length: 180mm
Weight: 345g
Special Feature: Professional food preparation capabilities

Maintenance Tool:
Length: 195mm
Width: 55mm
Weight: 100g
Handle Material: ABS+TPR
Maintenance Materials: Diamond grit, Tungsten steel, White corundum

Key Benefits

1. Complete Kitchen Solution

Quality dual-steel cleaver handles diverse food preparation tasks efficiently, while the professional maintenance tool ensures consistent performance.

2. Professional Maintenance

Three-stage process with diamond grit, tungsten steel, and white corundum helps maintain optimal performance in just 5 seconds.

3. Ergonomic Design

Both cleaver and maintenance tool feature comfortable, secure grips with jade-like handle and streamlined design for optimal control.

4. Versatile Performance

Multi-arc blade technology improves food release, while maintenance tool accommodates various kitchen tools including scissors.

5. Safety Features

Moisture-resistant surface and stable base design ensure secure, reliable operation.

About Zhangxiaoquan

Originated in 1628, Zhangxiaoquan boasts a 390-year heritage that began with scissor manufacturing and has evolved into one of China's most recognized knife and scissor brands. Zhangxiaoquan uses modern techniques while preserving craftsmanship heritage to produce quality products.
Note: Due to Queensland's End Knife Violence laws effective September 1, 2024, knife sales to individuals under 18 are prohibited. Queensland customers must provide ID verifying they are at least 18 years old.

Shipping Policy Summary

We currently offer delivery within Australia only. Orders are shipped from our Sydney warehouse using various courier services.

Key Shipping Information:

  • Orders are processed within 1-2 business days after receiving your order.
  • Free shipping on orders over AUD $59 (excludes remote areas).
  • Shipping fees start at AUD $6.99 for orders under AUD $59.
  • Standard Delivery: 3-7 business days*
  • Knife products in Queensland require identity verification before shipping.

*Delivery times are estimates and may vary depending on location and courier availability.

For detailed shipping rates, delivery times, and special conditions, please visit our Shipping Policy page.

For any shipping inquiries, please contact our Customer Service Team at support@zhangxiaoquan.au

  • Returns must be authorized with a Return Authorization (RA) number.
  • If you are not satisfied with your purchase, you may request a return and refund within 30 days of receiving the product.
  • Defective Products: If the item is damaged or defective (including manufacturing defects or quality issues), you are eligible for a full refund, including the product price and original shipping costs. We will also cover the return shipping fees.
  • Customers are responsible for a $5 (Australian Dollars) return shipping fee per return.
  • Original shipping costs will not be refunded for returns after product receipt unless the item is defective or incorrect.
  • Items must be unused and in original packaging.
  • Certain items such as Unsealed items, clearance products, and Discontinued items are non-returnable.
  • If you wish to exchange your item for a different size or model, please indicate your preference when contacting us. We will guide you through the exchange process. Please note that all shipping fees, including return and reshipment costs, will be the responsibility of the customer.
  • Once we receive your returned item(s) and verify their condition, we will process your refund within 1-2 business days. Refunds will be issued to the original payment method used for purchase. The time for refunds to appear in your account varies by payment method:
    • Credit Cards: 5-10 business days
    • PayPal: 3-5 business days
    • Other payment methods: processing time may vary
    Please note that the actual time for the refund to appear in your account may depend on your financial institution's processing times.
  • For more details, please visit our Refund Policy page.

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