Features
* Quality 50Cr15MoV steel construction* Traditional 1600°C hand forging
* Hand-hammered blade surfaces
* Round-tip design for precision work
* Professional food preparation capability
* Individual artisan hammer marks
Specifications
Round-Tip Slicer Total Length: 277mmRound-Tip Slicer Blade Length: 180mm
Round-Tip Slicer Blade Height: 110mm
Bone Chopper Total Length: 279mm
Bone Chopper Blade Length: 200mm
Bone Chopper Blade Height: 120mm
Key Benefits
1. Versatile Performance
Round-tip slicer excels at precise vegetable preparation while bone chopper efficiently handles professional food processing.2. Premium Materials
50Cr15MoV high carbon steel provides consistent performance and corrosion resistance for both tools.3. Traditional Crafting Process
1600°C traditional forging enhances durability while hand-hammered texture improves food release during preparation.4. Artisanal Quality
Each blade individually crafted by skilled artisans, with authentic hammer marks reflecting traditional workmanship.5. Complete Solution
Perfect combination for comprehensive kitchen preparation - from detailed vegetable work to efficient ingredient processing.About Zhangxiaoquan
Since 1628, Zhangxiaoquan has been crafting quality tools. Our 390-year heritage combines traditional skills with modern technology, trusted by home cooks and professionals alike.Shipping Policy Summary
We currently offer delivery within Australia only. Orders are shipped from our Sydney warehouse using various courier services.
Key Shipping Information:
- Orders are processed within 1-2 business days after receiving your order.
- Free shipping on orders over AUD $59 (excludes remote areas).
- Shipping fees start at AUD $6.99 for orders under AUD $59.
- Standard Delivery: 3-7 business days*
- Knife products in Queensland require identity verification before shipping.
*Delivery times are estimates and may vary depending on location and courier availability.
For detailed shipping rates, delivery times, and special conditions, please visit our Shipping Policy page.
For any shipping inquiries, please contact our Customer Service Team at support@zhangxiaoquan.au
- Returns must be authorized with a Return Authorization (RA) number.
- If you are not satisfied with your purchase, you may request a return and refund within 30 days of receiving the product.
- Defective Products: If the item is damaged or defective (including manufacturing defects or quality issues), you are eligible for a full refund, including the product price and original shipping costs. We will also cover the return shipping fees.
- Customers are responsible for a $5 (Australian Dollars) return shipping fee per return.
- Original shipping costs will not be refunded for returns after product receipt unless the item is defective or incorrect.
- Items must be unused and in original packaging.
- Certain items such as Unsealed items, clearance products, and Discontinued items are non-returnable.
- If you wish to exchange your item for a different size or model, please indicate your preference when contacting us. We will guide you through the exchange process. Please note that all shipping fees, including return and reshipment costs, will be the responsibility of the customer.
-
Once we receive your returned item(s) and verify their condition, we will process your refund within 1-2 business days. Refunds will be issued to the original payment method used for purchase. The time for refunds to appear in your account varies by payment method:
- Credit Cards: 5-10 business days
- PayPal: 3-5 business days
- Other payment methods: processing time may vary
- For more details, please visit our Refund Policy page.