Features
* Advanced CVD antibacterial coating on chef's knife* Premium 50Cr15MoV steel construction
* 6-level angle adjustment system (14°-24°)
* 3-second efficient maintenance technology
* Green non-stick food-release surface
* V-shaped ceramic maintenance wheels
* Professional kitchen performance
Specifications
Professional Chef's Knife:Steel: 50Cr15MoV
Total Length: 300mm
Blade Length: 170mm
Weight: 165g
Surface: CVD Antibacterial Coating
Special Feature: Versatile food preparation
Swift Pro Maintenance Tool:
Length: 195mm
Weight: 250g
Blade Height: 60mm
Handle Length: 55mm
Special Feature: 3-stage professional maintenance system
Key Benefits
1. Professional Kitchen Performance
Premium chef's knife paired with precision maintenance system ensures consistent, reliable food preparation results.2. Efficient Maintenance
Three-stage maintenance system with 6-level angle adjustment helps maintain optimal performance in just 3 seconds.3. 99% Antibacterial Protection
CVD green coating reduces bacteria by 99% within 24 hours, supporting a hygienic food preparation environment.4. Ergonomic Design
Non-stick surface and comfortable handles ensure efficient operation of both chef's knife and maintenance tool.5. Safety-First Features
Non-slip bases and balanced designs provide stable, secure control during kitchen tasks.About Zhangxiaoquan
Since 1628, Zhangxiaoquan has been crafting quality tools. Our 390-year heritage combines traditional skills with modern technology, trusted by home cooks and professional chefs alike.Shipping Policy Summary
We currently offer delivery within Australia only. Orders are shipped from our Sydney warehouse using various courier services.
Key Shipping Information:
- Orders are processed within 1-2 business days after receiving your order.
- Free shipping on orders over AUD $59 (excludes remote areas).
- Shipping fees start at AUD $6.99 for orders under AUD $59.
- Standard Delivery: 3-7 business days*
- Knife products in Queensland require identity verification before shipping.
*Delivery times are estimates and may vary depending on location and courier availability.
For detailed shipping rates, delivery times, and special conditions, please visit our Shipping Policy page.
For any shipping inquiries, please contact our Customer Service Team at support@zhangxiaoquan.au
- Returns must be authorized with a Return Authorization (RA) number.
- If you are not satisfied with your purchase, you may request a return and refund within 30 days of receiving the product.
- Defective Products: If the item is damaged or defective (including manufacturing defects or quality issues), you are eligible for a full refund, including the product price and original shipping costs. We will also cover the return shipping fees.
- Customers are responsible for a $5 (Australian Dollars) return shipping fee per return.
- Original shipping costs will not be refunded for returns after product receipt unless the item is defective or incorrect.
- Items must be unused and in original packaging.
- Certain items such as Unsealed items, clearance products, and Discontinued items are non-returnable.
- If you wish to exchange your item for a different size or model, please indicate your preference when contacting us. We will guide you through the exchange process. Please note that all shipping fees, including return and reshipment costs, will be the responsibility of the customer.
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Once we receive your returned item(s) and verify their condition, we will process your refund within 1-2 business days. Refunds will be issued to the original payment method used for purchase. The time for refunds to appear in your account varies by payment method:
- Credit Cards: 5-10 business days
- PayPal: 3-5 business days
- Other payment methods: processing time may vary
- For more details, please visit our Refund Policy page.