Features
* Premium 50Cr15MoV high-carbon steel construction* Traditional 1600°C hand-crafting process
* Textured blade surface for superior food release
* Precise round-tip design for versatile preparation
* Distinctive artisan crafting patterns
* Professional-grade honing rod
* Durable 70# carbon steel rod construction
* Efficient maintenance system
Specifications
Slicer Total Length: 277mmSlicer Blade Length: 180mm
Slicer Blade Height: 110mm
Rod Total Length: 305mm
Rod Length: 250mm
Rod Material: 70# Carbon Steel
Key Benefits
1. Premium Material Quality
The 50Cr15MoV steel provides exceptional edge retention, reliable performance and superior corrosion resistance, supported by professional maintenance tools for consistent food preparation.2. Traditional Crafting Process
The 1600°C traditional crafting enhances the slicer's durability, while the textured surface improves food release during preparation tasks.3. Simple Maintenance
The included honing rod maintains the blade's performance with regular use, ensuring consistent results for daily kitchen tasks.4. Artisanal Quality
Each slicer is individually crafted by experienced artisans, with distinctive patterns showcasing traditional workmanship that stands up to demanding cutting tasks.5. Ergonomic Design
Comfortable handles on both the slicer and the rod provide secure control for precise preparation, while the rod's design ensures efficient maintenance.About Zhangxiaoquan
Since 1628, Zhangxiaoquan has been crafting quality tools. Our 390-year heritage combines traditional skills with modern technology, trusted by home cooks and professionals alike.Shipping Policy Summary
We currently offer delivery within Australia only. Orders are shipped from our Sydney warehouse using various courier services.
Key Shipping Information:
- Orders are processed within 1-2 business days after receiving your order.
- Free shipping on orders over AUD $59 (excludes remote areas).
- Shipping fees start at AUD $6.99 for orders under AUD $59.
- Standard Delivery: 3-7 business days*
- Knife products in Queensland require identity verification before shipping.
*Delivery times are estimates and may vary depending on location and courier availability.
For detailed shipping rates, delivery times, and special conditions, please visit our Shipping Policy page.
For any shipping inquiries, please contact our Customer Service Team at support@zhangxiaoquan.au
- Returns must be authorized with a Return Authorization (RA) number.
- If you are not satisfied with your purchase, you may request a return and refund within 30 days of receiving the product.
- Defective Products: If the item is damaged or defective (including manufacturing defects or quality issues), you are eligible for a full refund, including the product price and original shipping costs. We will also cover the return shipping fees.
- Customers are responsible for a $5 (Australian Dollars) return shipping fee per return.
- Original shipping costs will not be refunded for returns after product receipt unless the item is defective or incorrect.
- Items must be unused and in original packaging.
- Certain items such as Unsealed items, clearance products, and Discontinued items are non-returnable.
- If you wish to exchange your item for a different size or model, please indicate your preference when contacting us. We will guide you through the exchange process. Please note that all shipping fees, including return and reshipment costs, will be the responsibility of the customer.
-
Once we receive your returned item(s) and verify their condition, we will process your refund within 1-2 business days. Refunds will be issued to the original payment method used for purchase. The time for refunds to appear in your account varies by payment method:
- Credit Cards: 5-10 business days
- PayPal: 3-5 business days
- Other payment methods: processing time may vary
- For more details, please visit our Refund Policy page.